Court Equipment Shipping & Receiving

Commercial court and recreation equipment may ship by parcel service, less-than-truckload freight, or full truckload depending on the product, package dimensions, weight, quantity, and delivery location.

Before Shipment

Confirm the delivery address, contact information, site access, business hours, unloading equipment, storage location, and installation schedule. Notify us about gates, restricted roads, residential locations, limited access, or scheduled construction.

Freight Delivery

Standard freight service generally delivers to an accessible ground-level location. Liftgate service may be available for qualifying shipments. Long, oversized, or unusually heavy components may require a loading dock, forklift, flatbed delivery, or other unloading equipment.

Receiving the Shipment

Count all packages, pallets, bundles, and loose components before signing. Inspect packaging and equipment for visible damage. Note shortages or damage clearly on the delivery receipt and take photographs.

Concealed Damage or Missing Parts

Keep the packaging and contact us promptly if concealed damage or missing components are discovered after delivery. Provide photographs, the product name, order information, package count, and affected part.

Storage

Store posts, nets, hardware, padding, anchors, and other components in a secure, dry location until installation. Keep all product labels and installation documents with the shipment.

For delivery-planning assistance, call or text (210) 512-9888 with the equipment, quantity, project ZIP Code, and available unloading method.